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Decentralised communication

itoms

BrandProductTraction

Delivered January 2024, ongoing.

Building a future where communication isn’t about capturing attention. It’s about respecting it. Owning it. And using it with intention.

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The challenge

Social media has become a space of focus fatigue for users and unachievable reach for brands.

Social media was originally designed to connect people. Over time, it evolved into something very different. Algorithms now determine visibility. Brands compete for increasingly fragmented attention. Users are overwhelmed by endless notifications, advertising and reactive content loops.

As social platforms became more crowded, organisations found themselves trapped in a paradox: invest more to reach less.

The result is a system where attention is extracted, audiences are rented, and meaningful communication becomes increasingly difficult.

What if your content wasn’t fighting for survival in an algorithmic feed, but arriving exactly where it’s meant to?
Cherine Magora, co-founder and CEO itoms
The approach

From the attention economy to the intention economy

People are becoming more intentional about where they spend their attention. Users are seeking calmer digital environments, greater control over notifications, more meaningful content and more transparent relationships with platforms.

Shift 1

Online emotional balance

Users are suffocated by in-app pings and attention triggers. “Digital detox” behaviours are rising as people seek to escape notification overload.

Shift 2

Awareness on mental health

“Neurowellness”: Consumers are increasingly rejecting the "hustle culture" and reactive content loops in favour of emotional repair.

Shift 3

Digital ethics

Consumers are more aware than ever of data tracking and manipulation. They expect transparency, control, and ethical digital experiences.

Branding

A brand designed for slower media

The visual language moves away from the urgency, noise and overstimulation typically associated with social platforms. Instead, it creates a sense of calm, ownership and intentionality—reflecting Itoms’ mission to build healthier, more transparent relationships between brands and their audiences.

Each character represents a different media format, or what we call an “itom type.” Paired with a simple, primary colour system, these characters make content easier to identify and the platform more intuitive to navigate, while giving the brand a distinctive and approachable personality.

itoms visual identity: the wordmark above the seven character types, a picture-itom content card, the embedded widget and branded stationery.
Product

A decentralised communication layer

We designed itoms as a decentralised communication platform that lives inside a brand's own digital home. The goal was to allow brands to publish directly to their audience from a central dashboard while keeping traffic, data and attention on their own domain.

itoms allows brands to publish content directly on their own website through an embedded widget or standalone branded hub. Instead of sending users away to external social platforms, the audience stays within the brand's own ecosystem.

The itoms dashboard for creating content, shown next to the expanded widget running inside a brand's own site.
The itoms ecosystem: the dashboard and the expanded widget.
1

Articles

Long-form writing for ideas, stories, insights, and deep dives.

2

Pictures

Visual storytelling through a single image or a curated moment.

3

Video

Dynamic, immersive content for showing rather than telling.

4

Audio

Recordings, podcasts series, voice notes, enhanced with AI transcripts.

5

Poll

Interactive questions for gathering opinions, preferences and feedback.

6

Shouts

Quick, expressive updates that are fast, bold, and to the point.

The widget

At the heart of itoms is a lightweight embedded widget that lives directly inside a brand's website. Rather than sending users away to third-party platforms, the widget creates a dedicated publishing space feed within the brand's own digital home.

A brand site with the itoms launcher in the corner, and the same site with the widget expanded into a feed of posts.

The Standalone

For users without an existing website, itoms provides a complete publishing platform out of the box.

With no code required, brands can launch, customise and begin publishing immediately while maintaining the same principles of ownership, privacy and intentional communication.

The itoms standalone site for Resbite: a branded header, banner and a filterable grid of published items.

Treating user attention as sacred

itoms respects attention by design. Instead of intrusive app pings, users choose exactly when and how they hear from a subscribed itoms page via governed email updates.

Subscribers set their own rhythm, instant updates, weekly summaries, or 30-day digests, so communication happens on their terms

A direct handshake between brands and their audience.

Our promise to you

No spam, push notifications or in-app pings. When and how you engage is entirely up to you.

Discover Itoms
Subscription confirmation asking how often you would like to receive updates, with Weekly, Every 2 weeks and Monthly options.

The market opportunity

A shift in regulation, safety policy and public sentiment created a clear opening for Itoms. Growing concern around the impact of social media, particularly on younger audiences, was placing greater pressure on big tech, while rising costs and declining returns were prompting brands to rethink how they reach and engage people.

Recognising this moment allowed us to position Itoms for an early market entry, connecting with creators and brands seeking a healthier, more transparent alternative.

Spring 2027
UK social media ban for under-16s
$317B
Global social ad spend with declining ROI
+28%
CPC rise year-on-year yet reach keeps falling
116K+
Responses to UK govt online safety consultation

Identifying the right early adopters

Defining who to target, and how to position the product, was one of the project’s biggest strategic challenges. While most organisations still rely on large social platforms to communicate with their audiences, we identified a growing number of niche communities actively looking for slower, safer alternatives.

Universities, faith communities, professional services, youth-focused brands, schools and independent creators emerged as strong early adopters. Each faced a distinct communication challenge, but shared the same need: greater ownership of their audience, clearer channels and less dependence on big tech.

  • Universities

    Communications Director

    25K students, fragmented comms, GDPR risk.

    One owned hub. 100% reach. Ofcom-compliant.

  • Faith Communities

    Church · Mosque · Synagogue

    Congregation on Facebook they don't own. WhatsApp chaos.

    Calm, trusted, owned channel on their domain.

  • Professional Services

    Law Firm · Consultancy

    Thought leadership lost in LinkedIn's ad-saturated feed.

    Branded content hub on domain. Direct to clients.

  • Youth Brands

    Marketing Director

    Core audience is under-16. Social ban Spring 2027.

    Compliant, safe, owned channel before the deadline.

  • Schools & MATs

    Head Teacher · CEO

    Parent comms via WhatsApp groups they can't control.

    Safe, branded, owned parent communication layer.

  • Creators & Brands

    Newsletter · Podcast · Media

    Substack's 10% fee. Ghost's complexity. No owned domain.

    Flat fee. Own domain. 6 formats. Full ownership.

Launching beta for free

To reduce friction and encourage early adoption, we launched the beta as a free opportunity to test the platform. This gave early users a chance to experience Itoms first-hand while allowing us to gather feedback, refine the product and shape the platform ahead of its wider launch.

Traction & roadmap

In beta. Moving fast.

Live Beta product fully built
15 Founding cohort orgs targeted
£0 Marketing spend to get here
  1. Month 1–3
    • Fix pricing
    • Onboard 15 founding orgs
    • Launch compliance tier
  2. Month 4–6
    • First agency partner
    • 1 case study
    • Pre-seed investors
    • £8–12K MRR
  3. Month 6–8
    • AI curation layer
    • Institutional tier live
    • Agency pipeline
    • £50K MRR
  4. Month 9–12
    • Series A narrative
    • Creator monetisation
    • UK + EU expansion
    • £5M raise
The itoms landing page: “Keep users where attention converts: your site.” with a Start for free call to action.

Still evolving

itoms is currently in ongoing development, with more than 50 early adopters already using the platform, sharing feedback and helping shape what comes next.

This early community is allowing the team to test the experience in real contexts, refine the product and build around the needs of the people it was created for.

The internet was built to capture attention. itoms is being built to give it back.

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